Privacy Statement

Effective Date: July 1st 2024

At Starbridge (“we,” “us,” or “our”), we prioritize the privacy and security of our customers and website users. This detailed privacy statement outlines how we collect, use, share, and protect your personal information when you use our website, services, and applications. By interacting with our platforms, you consent to the practices described in this privacy statement.

1. Information We Collect
   • We collect personal data to provide better services and improve user experiences. This information includes:
     
     1. Information You Provide Directly:
        • Account Information: When you create an account, we collect personal details such as your name, email address, phone number, and password.
        • Transaction Information: For payment processing, we may collect billing information, including credit card details and mailing addresses.
        • Customer Support: If you contact us for support, we may collect additional details such as inquiry-related information, communication records, and any feedback you provide.
     2. Information We Collect Automatically:
        
        1. Usage Data: This includes data about your interactions with our services, such as IP addresses, browser type, device information, operating systems, and page visit data. We gather this information using cookies, web beacons, and similar tracking technologies.
        2. Location Data: With your consent, we may collect geographic location data from your device to provide location-based services.
     3. Information from Third-Party Sources:
        • We may collect information about you from third parties, including marketing partners, payment processors, and publicly available sources.
2. How We Use Your Information
   • We use your personal information for the following purposes:
     
     1. To Provide Services:
        • To manage your account, process transactions, and deliver the services you request.
        • To customize your experience based on your preferences and usage patterns.
     2. To Improve Our Services:
        • We analyze usage data to improve the performance, security, and features of our website and services.
        • We use feedback to enhance the customer experience and resolve technical issues.
     3. Communication and Marketing:
        • To send you service-related announcements, account updates, and transactional communications.
        • With your consent, we send promotional offers, newsletters, and marketing content tailored to your interests. You can unsubscribe from marketing emails at any time by following the instructions in the email.
     4. Legal Compliance and Protection:
        • We may use or disclose your information to comply with applicable laws, regulations, and legal processes.
        • We reserve the right to disclose personal information to enforce our terms, respond to security concerns, prevent fraud, or protect the rights, property, or safety of Starbridge, our customers, and others.
3. Sharing Your Information
   • We do not sell your personal information to third parties. We may share your information under the following circumstances:
     
     1. Service Providers:
        • We may share your personal data with trusted third-party service providers who assist in delivering our services (e.g., payment processors, IT infrastructure providers). These providers are bound by confidentiality agreements and can only use your information to perform services on our behalf.
     2. Business Transfers:
        • In the event of a merger, acquisition, restructuring, or sale of all or part of Starbridge’s assets, your information may be transferred to the relevant parties involved.
     3. Legal Requirements:
        • We may share your personal information with legal authorities or government entities if required to comply with legal obligations, such as responding to subpoenas, court orders, or regulatory inquiries.
     4. Consent:
        • We may share your personal data with third parties when you explicitly provide your consent.
4. Data Security
   • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes physical, technical, and administrative security protocols. Despite our best efforts, no system is completely secure, and we cannot guarantee the absolute security of your information.
5. Retention of Your Information
   • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required by law. Upon request, we will securely delete your data if it is no longer needed for our business or legal purposes.
6. Your Rights and Choices
   
   1. Access, Correction, and Deletion:
      • You have the right to request access to the personal information we hold about you, correct any inaccuracies, or request its deletion. Please contact us at privacy@starbridge.com for assistance with these requests.
   2. Opt-Out of Marketing Communications:
      • You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
   3. Cookies and Tracking Technology:
      • You can control how cookies and similar tracking technologies are used on your device by adjusting your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.
7. International Data Transfers
   • Starbridge operates globally, and your information may be processed and stored in countries outside your own. We ensure that adequate protections are in place when transferring data internationally, as required by law.
8. Children’s Privacy
   • Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without appropriate consent, we will take steps to delete that information promptly.
9. Changes to This Privacy Statement
   • We may update this Privacy Statement periodically to reflect changes in our practices or relevant legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this page regularly for the latest information on our privacy practices.
10. Contact Us
    • If you have any questions, concerns, or requests related to this Privacy Statement, please contact us at:
      • Email: info@starbridgeconsulting.com
      • Mailing Address: Honolulu, Hawaii